Being able to anticipate and respond to customers’ needs and requirements in order to provide financial services products has always been a tough call for Insurers. Often customers fail to buy products from their insurance provider because they are unaware that they sell it.
We help our clients anticipate the needs of their customers through analytics and profiling. We also provide services underpinned by Artificial Intelligence which uses social media to build profiles of future potential clients who have un-serviced needs.
Our clients come to us for support to help them build a better and stickier relationship with their customers, therefore increasing CSat scores and the level of products per customer.