Insurance | NTT DATA

Insurance

​Insurance

Delivering digital transformation to help insurers anticipate changing customer needs and exceed expectations in a complex and evolving industry.​

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Ensure future-ready insurance services

As customer demands increase, insurance organizations are rethinking their digital transformation strategies to gain a competitive advantage. Transform your technology investments into tangible business results through our scalable, end-to-end digital insurance services. Leverage AI, data analytics and integrated platform solutions to improve security, compliance, customer experience and other business outcomes, from the back end to the bottom line.

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Our Impact

9

of the top 30 Fortune Global 500 insurance companies are our clients

12K+

insurance division employees worldwide

16

delivery centers serving 26 regions and countries

10

out of 25 top insurers (by net non-banking assets) are NTT DATA clients

Our Services

We offer technology and consulting services across multiple insurance business lines: life, pensions and investment; general insurance; health insurance; specialty lines; and reinsurance

Insurance

Application Services 

Modernize and streamline legacy systems to cope with today’s technological and agility demands.

Insurance

Automation

Automate processes, systems and technologies to optimize operations.

Insurance

Business Process Services

Accelerate data-driven digital transformation by outsourcing noncore business process operations.

Insurance

Business and Technology Consulting

Get advice about everything from strategy to architecture and implementation, leveraging our unique intersectoral capabilities and industry experience.

Insurance

Cloud and Infrastructure

Define, design and structure IT operations in the cloud to improve process efficiency and business outcomes.

Insurance

CX and Design

Improve customer engagement with streamlined digital experiences.

Insurance

Cybersecurity

Protect your business and customer data with our wide portfolio of security applications and integrated solutions.

Insurance

Data and Analytics

Accelerate data-driven transformation, from strategy to operations, by uncovering insights that help you unlock business value.

Insurance

Digital Workplace

Enable more effective and agile ways of working by defining an end-to-end digital workplace experience.

Insurance

Innovation and Emerging Technologies

Transform your potential into results with our innovation and collaboration capabilities for insurance-market leaders.

Selected Solutions

Asset Based Solutions

Global Insurance Digital Platform

It is a cloud-based digital platform offering best-in-class consulting, partnerships, Business Process as a Service (BPaaS), third-party administration and technology services for the life insurance and pensions industry.

Asset Based Solutions

Syntphony Insurance Distribution

It is an insurance distribution platform for bancassurance, affinity and FMCG channels that accelerates the time-to-market for new products. It makes distribution easier and smarter for all parts of the insurance ecosystem.

Our Insurance Segments

Insurance

General Insurance

We help General insurers streamline their business processes and increase operational efficiency and customer experience, whilst giving you the competitive edge and meeting the needs of your customers.

Insurance

Speciality Insurance

Speciality insurers need to streamline their operations, have enhanced security measures in place, and great customer experience whilst keeping up with regulation and compliance requirements. NTT DATA can help you stay competitive and secure in a rapidly-evolving market.

Insurance

Sanctions Compliance Service

Meet your regulatory requirements and let us help you mitigate risk within your business.

Insurance

Life and Pensions

We help Life and Pension providers implement modern digital solutions, utilise data and analytics to better serve their customers and improve performance.

Case Studies 

Explore how companies in the insurance industry achieved their goals by partnering with NTT DATA.

Insurance

National Life Group

We digitized insurance processing workflows and modernized IT applications to deliver an integrated, end-to-end “no-touch” data-driven digital transformation, resulting in a more efficient and intuitive customer experience.

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Industry recognition

Everest Group | 2024
Leader and Star Performer in the Life and Annuity Insurance IT Services PEAK Matrix® 2024

Everest Group | 2024
Leader in the Life and Annuities Insurance BPS and Third-Party Administrator PEAK Matrix Assessment 2024 Report

ISG | 2024
Leader in ITO Insurance Services and Life and Retirement (L&R) TPA Insurance Services

Our Experts

Profile picture of David Brooks, UK Practice Leader, Insurance at NTT DATA
David Brooks
Head of Insurance

David is an experienced leader with a career spanning more than 35 years growing businesses with the last 15 years focussed on the insurance industry

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Deborah Bale
Deborah Bale
Head of General Insurance, NTT DATA UK&I

Responsible for General Insurance & Broking, Deborah is people focused with a passion for building strong relationships with colleagues and clients.

Contact Deborah
Richard White
Richard White
Head of Speciality Insurance, NTT DATA UK&I

Richard delivers transformational tech and BPO solutions, recently leading sales and customer engagement for the JV and London Markets modernisation.

Contact Richard
Vaibhav VB Bisen
Vaibhav ‘VB’ Bisen
Head of Life, Pensions & Investment

VB has a breadth of experience spanning over 20 years, with key skills in helping clients manage transformation journeys.

Contact VB

Contact our Insurance team

Let us help you with your insurance solutions

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