Insurance | NTT DATA
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"Nurturing growth, it’s in our nature. The art of bonsai is knowing what to cut and what to leave. Our Intelligent Automation experts are guiding the largest UK Insurance companies to thrive, knowing the processes to cut and automating those that remain.

The craft of bonsai produces small trees that mimic the shape and style of full-sized trees. This requires specialised pruning, root reduction and grafting. What you remove is as important as what is left behind.

The insurance market relies on many processes to manage the complexity of products, customers and regulation. Insurance is data intensive and GDPR adds to the complexity of data management. Process innovations such as robotic process automation has huge potential in insurance to create competitive advantage, and improve the insurance buying and claims experience for customers. However, the success of any process automation is dependent on those processes retired as well as those that remain.

NTT DATA is guiding insurance clients to greatness;

The largest UK insurance companies rely on our consulting, digital, technology, outsourcing and security services
We are introducing emotion analytics to UK insurance client’s call centres
We guide UK insurers to be more innovative through digitising the insurance buying and claims experience, read more
We support post-merger IT efficiency, read more
We are supporting UK insurance companies to become more agile, remain competitive and lower operational costs through the use of intelligent automation

Find out more on how we guide clients to greatness, read more

For any information please contact us.


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NTT DATA will use the information you provide (with your consent) to deal with your request for assistance and information. By providing this information, you consent to NTT DATA sharing your information with associates and other organisations with whom we have a business relationship for the above purpose. NTT DATA may contact you via telephone, post or fax and email to inform you about its activities, which may be of interest to you. If you do not want to be contacted for this purpose, please send an email to the Data Protection Officer. You have a right to ask for a copy of the information we hold on you, for which we may charge a fee. Contact the Data Protection Officer. You also have a right to have any inaccuracies corrected if any of your information is inaccurate. Refer to our privacy policy for more details


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For careers visit our recruitment page

1. Royal Exchange, London, EC3V 3DG, United Kingdom



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United Kingdom
London Royal Exchange, EC3V 3DG Phone: +44 20 7220 9200
United Kingdom
London Epworth House, 25 City Road, EC1Y 1AA Phone: +44 20 3933 5500
United Kingdom
Birmingham 4020 Lakeside, B37 7YN Phone: +44 121 788 5400