AI for Insurance | NTT DATA

Trusted AI execution at scale

NTT DATA AI for Insurance

Agentic AI can make insurance faster, fairer and more profitable. Our solutions include enterprise governance, insurance-grade ontologies and prebuilt agents.

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Driving intelligent change for insurance

NTT DATA AI for Insurance is an enterprise-grade agentic platform for insurers. It combines a marketplace of prebuilt and configurable AI agents, an insurance data genome (with semantic ontologies and curated data products), event-driven agent orchestration and AI-first infrastructure, all delivered with explainability, immutable audit trails and regulatory guardrails. The platform is designed to help insurers launch products faster, automate high-volume workflows, and measurably improve underwriting, claims and distribution outcomes, combining deep insurance expertise with a software-led, forward deployed engineering approach.

NTT DATA AI for Insurance in Action
Discover how NTT DATA AI for Insurance transforms distribution, underwriting and claims workflows through cognitive orchestration. AI agents ingest and analyze unstructured documents, contextualize data, and provide intelligent insights and recommendations. Advanced, adaptive AI models enable insurers to make faster, more accurate and compliant decisions.

Our Impact

Up to 10%

topline revenue growth

Drive revenue growth and improve cash flow by 50% through intelligent automation and better risk decisions.

150%

higher underwriting productivity

Accelerate underwriting workflows with AI-powered submission analysis, risk assessment and automated decision support.

2 to 5

points loss-ratio impact

Improve underwriting accuracy and claims outcomes through advanced analytics and predictive models.

Up to 30%

claims cost reduction

Reduce claims-adjusting expenses by 20% to 25% and claims leakage by 30% to 50% through intelligent automation.

2x

acceleration in new product launch

Configure products, forms and ratebooks centrally and improve experiences across the value chain with AI tools.

AI-powered insurance transformation

P&C Commercial Insurance

Business flows, apps and agents for the commercial and specialty domain, including underwriting (covering commercial property, directors and officers (D&O), marine and several other lines of business), claims management and customer service.

P&C Multinational (Global Program) Insurance

Business flows, apps and agents for the end-to-end implementation of global programs for multinationals, including global program design, multicountry underwriting, claims management and cash management.

P&C Delegated Authority Management

Prebuilt business flows for enabling delegated authority underwriting integrating with core systems in the London market.

Global Life and Retirement

Business flows, apps and agents for the life and retirement domain, including new product launch, new business, underwriting, claims and regulatory reporting.

Industry recognition

ISG Provider Lens® Insurance Services — Strategic Capabilities (Insurance GenAI and Agentic AI Services)
Recognized as a Leader for both GenAI and agentic AI development and deployment services

Everest Group Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment 2025
Recognized for leadership in life and annuity insurance business process services.

How can we help you

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