WalkMe | NTT DATA

Innovation

WalkMe

Support the adoption of new solutions

Many digital transformation projects fail to deliver the promised benefits because new users struggle with new systems and ways of working. WalkMe’s Digital Adoption Platform (DAP) supports and empowers your workforce, boosting employee productivity and efficiency during the roll-out of a new application or as you bring new users aboard.

DAP delivers a more effective digital workforce, maximising customer satisfaction and loyalty while reducing the cost of providing user support.

WalkMe’s solution also provides CIOs and executive management with visibility into the tech stack, making it easier to direct investments and upgrades to meet evolving business needs.

WalkMe does exactly what it says on the tin - it literally walks sales people through the process of placing a customer order when they need a bit of help.

Pauline Doran
Procedure Writer, British Telecom

At-a-glance numbers

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300%

increased product adoption

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85%

reduction in employee support

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80%

revenue growth in digital

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43%

reduction in live training

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