AI Services | NTT DATA

AI

AI Services

Transform operations with enterprise AI at scale – without scaling risk

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AI with impact

AI value is realized when intelligence is embedded across infrastructure, systems, data and workflows — securely, responsibly and at scale. NTT DATA helps organizations move from experimentation to execution by combining deep industry domain expertise with platform innovation and engineering scale.

We integrate AI across the enterprise — with humans in control and accountable for outcomes. We identify where AI drives the greatest impact — transforming operations, accelerating innovation, enhancing customer experience and unlocking growth.

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What is AI?

Artificial intelligence (AI) refers to computer systems that can perform tasks requiring human-like intelligence, such as learning, reasoning and problem-solving. Generative AI (GenAI) is a branch of AI that creates new content, like text, images or code, by learning patterns from data and producing original outputs. Agentic AI takes this further by enabling autonomous agents that not only generate content but also make decisions and take actions independently, driving innovation and transforming business processes.

*This description was created with AI.

Our Services

End-to-end capabilities to integrate and operationalize AI across your business.

AI

AI Consulting

Unlock AI potential with use cases, solutions, training and change management.

AI

AI Studio

Build enterprise-grade AI agents for your unique workflows.

AI

AI Solutions

Accelerate transformation with ready-to-deploy AI agents and platforms.

AI

Private and Sovereign AI

Orchestrate AI control at scale for autonomy, resilience, and advantage.

AI

AI Assistant Services

From AI investment to scaled enterprise impact with ChatGPT Enterprise, Codex and more.

AI

Edge AI with Physical AI

Deploy edge AI systems with physical AI capabilities to sense, decide and act locally across environments.

Our impact

Reduce

operational costs

AI agents and tools significantly increase per-worker output creating new levels of knowledge and efficiencies.

Realize

revenue growth

Operationalized AI reduces the time it takes to go from idea to execution, connecting people and workflows across silos, delivering faster impact.

Achieve

competitive differentiation

Enterprise AI built on modernized infrastructure creates distinct value, solutions and services.

Scale

value without scaling risk

Responsible AI weighs the business and human risks of AI implementation, ensuring value is created without enterprise disruption.

Case studies

Read how companies in various industries achieved their AI goals by partnering with NTT DATA.

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Public Sector

Crown Prosecution Services (CPS)

Using GenAI to reduce delays across the justice system.

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AI

Almirall

NTT DATA unleashes the potential of Microsoft Azure OpenAI services at Almirall.

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L’Oréal

Next-level ecommerce, powered by digital innovation.

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AI

Balfour Beatty Communities

The future of work-order management

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Industry recognition

HFS | 2026
NTT DATA named a Market Leader in HFS Horizons: Agentic™ Services, 2026 report

HFS | 2025
NTT DATA named a Market Leader in HFS Horizons: Generative Enterprise™ Services, 2025 report

ISG | 2025
NTT DATA named a Leader in the ISG Provider Lens® for Generative AI Services, Global

ISG | 2025
NTT DATA named a Leader in the ISG Provider Lens® for Agentic AI Services, Global

Everest Group | 2025
NTT DATA named a Major Contender in the Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix® Assessment 2025

IDC | 2025
NTT DATA named Major Player in the IDC MarketScape: Artificial Intelligence Services Vendor Assessment 2025

Gartner | 2025
NTT DATA is a representative vendor in Gartner’s Market Guide for Generative AI Services for Banking

Our Partners

We've built a powerful AI partnership ecosystem — spanning global alliances with both established leaders and the most promising emerging vendors — to bring our clients the best of what's possible. We develop assets and accelerators on top of partner products, creating joint offerings and go-to-market programs that drive success.

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AI for Good: How AI is reshaping a better world for all

From regenerating rainforests to revolutionizing retail, AI is shaping a better world for all. Discover how NTT DATA is using AI to drive real-world impact in sustainability, safety, justice, and innovation.

The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients.

Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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