Exponential value with industry AI
Enhance your business operations and drive innovation with specialized, industry-specific AI solutions that address advanced operational needs. By tailoring architectures and AI models, integrating intelligent agents and leveraging unique data assets, we build solutions that deliver exponential value.
NTT DATA’s full-stack AI industry services include architecture design, technology and vendor selection and model training, deployment and management. Our solutions integrate with business applications in all industries, including automotive, healthcare, banking, insurance and manufacturing.
Our approach
We partner with clients to create AI solutions tailored to your industry’s unique challenges and opportunities. These industry-specific solutions offer a significant opportunity to get ahead by solving complex problems that generic models can't handle. From automating specialized processes to redefining customer engagement, our AI industry services empower clients to innovate and lead in their markets.
Deep domain expertise
Our approach begins with understanding your sector’s nuances, business goals and specific use cases.
Industry use cases
Unlike general-purpose AI models, we design industry AI models for a narrower set of use cases to improve accuracy, address security and privacy needs and reduce advanced prompt-engineering needs.
Industry AI models
We can build domain-specific AI models or fine-tune existing general-purpose foundational models trained on a specialized domain-relevant dataset and optimized to your industry business functions.
Technology ecosystem
We select and integrate the best tools, vendors, agents and frameworks for your platform.
Scalable deployment
Our team ensures smooth deployment with a focus on scalability, security and performance.
Our Impact
sales increase L’Oréal’s digital channels
with NTT DATA's conversational AI
savings in modernization projects
using NTT DATA coding for a financial client
adoption rate by a telco's employees
saving three hours per month per employee
Case Studies
Read how companies in various industries solved their challenges by partnering with NTT DATA.
AI
NTT DATA revolutionises the L'Oréal shopping experience with AI
Lore, a beauty advisor powered by NTT DATA's conversational AI platform, offers personalised customer service and product recommendations that can be ordered on the fly.
Read the case study
AI
Using GenAI to reduce delays across the justice system
The CPS is responsible for reviewing more than 450,000 cases every year. Balancing the acceleration of the case review process while maintaining legal rigour helps drive transformation of their core business.
Read the case studyIndustry recognition
HFS | 2025
NTT DATA named a Market Leader in HFS Horizons: Generative Enterprise™ Services, 2025 report
ISG | 2025
NTT DATA named a Leader in the ISG Provider Lens® for Generative AI Services, Global
ISG | 2025
NTT DATA named a Leader in the ISG Provider Lens® for Agentic AI Services, Global
Everest Group | 2025
NTT DATA named a Major Contender in the Everest Group Artificial Intelligence (AI) and Generative AI Services PEAK Matrix® Assessment 2025
IDC | 2025
NTT DATA named Major Player in the IDC MarketScape: Artificial Intelligence Services Vendor Assessment 2025
Our Partners
NTT DATA has a robust partnership strategy for AI. We leverage our expertise and strong relationships with hyperscalers to quickly build and execute solutions. Additionally, we cultivate deep knowledge and experience with other key platform and tool vendors to bring a broad array of technology capabilities to each solution we build. This combination enables NTT DATA to offer client-specific solutions that deliver business outcomes in rapid timeframes.
Latest insights
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About ISG Provider Lens® Research
The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients.
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.
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