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Working with the right CX partner can unlock the full potential of Amazon Connect and transform your contact center into a customer-service powerhouse.

Damm and NTT DATA used AI and voice logging to revolutionize sales processes, boost productivity, and improve data.

See how autonomous AI agents and Salesforce Agentforce are reshaping customer experience at scale.

NTT DATA helps Siemens modernize telephony with Microsoft Teams, ensuring global compliance, seamless communication, and improved productivity.

Capitec partnered with NTT DATA to modernize its contact center using Amazon Connect, boosting reliability, self-service, hybrid work, and customer experiences.

NTT DATA helped Vodafone España enhance its B2B marketing ecosystem with Salesforce, driving data unification and campaign performance.

Grupo Anaya teamed with NTT DATA to build a Salesforce Data Cloud platform, centralising data and enhancing customer segmentation and personalisation.

SURA improved CX and streamlined reimbursement processes using GenAI and OCR technology, increasing efficiency and customer retention.

NTT DATA and Sprinklr expand UK partnership, launching Centres of Excellence to boost AI-driven customer experience solutions.