Predictive analytics has long been used in many industries, but as the technology advances, far more use cases are being created. The pace is picking up.
Predictive care is a relatively new area of predictive analytics. It typically promises to dig out and fix customer issues before they even happen. The ultimate
Software products today are made for global consumption, so globalisation is an important step in ensuring engineering efforts are sufficient for worldwide
It is obvious to define cloud computing as a total solution that delivers IT as a Service. Like virtualization, its motto is resource sharing whereby allocation
A lot of discussions about the testing needs, tools & techniques to facilitate software testing needs remain at the forefront in conversations between quality
Usually, the target is set from above and does not take into consideration the operational complexity of the business unit in question, or any previous efforts
Microsoft Dynamics 365 Customer Engagement is used widely by UK central and local government. NTT DATA has long experience deploying Microsoft Dynamics 365
Technological change just keeps on accelerating. Digital disruption of conventional business practices can be an opportunity for those companies that adapt and
With businesses vying for customer engagement in clogged letter boxes, inboxes and social feeds, those who leverage their data to send customers relevant and personalised communications have the best chance to establish stronger connections with their customers and stand out from the crowd