Not for Profit | NTT DATA
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Not for Profit NTT DATA

Not for Profit

Let us help steer your organisation through these challenging times by improving your customers’ end-to-end journey and transforming your ICT and legacy applications

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Brexit, as well as other political, social and economic challenges, has meant the Not for Profit (NfP) sector is facing huge uncertainty. Politically, the challenge lies with being heard by the government in order to influence its thinking. At an operational level, there's a need to meet ever-growing customer expectations, set against a backdrop of legacy ICT and applications that are expensive to maintain and in need of modernisation, and high demand for scarce digital skills. NTT DATA supports the NfP sector in several areas including improving the customer journey and customer services and helping to transform ICT and legacy applications.

A digital-first customer journey
What makes our services different is that we place the customer at the core of what we do. For us, it’s not about designing a website and technology, it’s about augmenting your team with our expertise to map out user journeys and design a solution that meets these needs. The result? A customer journey that meets customers’ expectations and optimises internal operational efficiency.
A single view of the customer

The NfP sector is under pressure to modernise its operations to enable a data-driven customer experience, with many NfP organisations' users, fundraisers and sponsoring companies now expect service levels similar to those being delivered by major private sector brands.

NTT DATA can help you improve the end-to-end customer experience by giving your organisation a single view of your customers.

Transforming your ICT and legacy applications

Many IT departments are faced with the huge challenge of an ageing ICT and application estate that is disproportionately expensive to support and which can no longer underpin the organisation’s business strategy. At this point, many organisations turn to a new generation of off-the-shelf, cloud-based applications, to minimise spend on customisation. But this is not a simple journey and with limited funds and resources available,  a robust plan and supportive partner are critical to ensuring an effective transition to new platforms.

NTT DATA works with you to review current ICT and legacy application estate to work out its size and status. Then, using our extensive experience, we complete a detailed analysis of your data to identify the risks and issues in transitioning to new applications in the cloud or on-premise. This process allows us to advise the strategic options available, covering both applications and the deployment of new cloud-based approaches.

What’s different about NTT DATA? We’re technology agnostic, which means we’ll provide impartial advice and recommendations on how the organisation can transition. In addition, our expertise in cloud implementation means we can help you manage a smooth transition.

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London Royal Exchange, EC3V 3DG Phone: +44 20 7220 9200
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