Reinventing Public Services
Our broad range of consulting and advisory services provides the strategic perspectives for the public sector to deliver sustainable change through innovative and purpose-driven strategies. Our advisory teams have extensive domain and functional experience, advanced AI, data-driven capabilities and decades of trusted, collaborative partnerships with global clients.
Our multi-disciplinary advisory team lead our clients through transformational change, bringing alignment, structure and focus to key areas of ambiguity, risk and uncertainty and helping to chart paths towards sustainable value and business advantage.
We combine expertise in operating models, technology, architecture, innovation, people, culture, data and design with knowledge of industry sectors, markets and key business challenges.
Our Approach
We work with you to deliver rapid value in the following areas
Public Sector
Strategy
Defining a robust strategic direction guides how we prepare and equip public sector organisations to fully realise the benefits of transformational change.
Public Sector
Governance
We provide expertise on governance structure and oversight for how organisations develop, manage, and use technology. Our approach ensures that technological decisions align with the organisation's business strategy, values, ethical considerations, and address potential risks.
Public Sector
Architecture
We create architectural roadmaps (including transitional architecture), guiding public sector organisations through complex business transformations.
Public Sector
Value Improvement
Our Value capability enables our clients to make informed data-led decisions that are aligned to key business objectives.
Public Sector
Process Transformation
We engage and align with multiple stakeholders (business, technical, user) to agree sensible ways that business problems can be progressed meeting needs of users.
Public Sector
Business Change
Effective business change management guides how we prepare, equip and support individuals and organisations to fully realise the people and business benefits of transformational change.
Our Impact
years of experience in delivering solutions for government agencies and organizations
invested in R&D by the NTT DATA Group
Case Studies
Public Sector
GenAI helped the CPS reduce justice system delays
The CPS is using large language models (LLMs) to create innovative solutions that bring immediate benefits to civil servants and enable prosecutors to serve the public more effectively.
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Public Sector
NTT DATA and the CPS, a Large Language Model Case Study
Intelligent Case Summarisation with generative AI to speed up CPS’ administration of the justice system.
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Public Sector
University Hospitals of Leicester NHS Trust
Better technology brings better care
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Public Sector
Delivering high quality customer service come rain or shine
Delivering a new Microsoft Dynamics 365 solution
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Industry recognition
ISG | 2024
A Leader in five categories in ISG’s 2024 Future of Work Services Provider Lens report
Gartner | 2024
Gartner recognizes NTT DATA as a Leader in the Magic Quadrant™ for Global WAN Services.
Gartner | 2024
Gartner recognizes NTT DATA as a Leader in the 2024 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services
Everest Group | 2024
NTT DATA is a Star Performer in Artificial Intelligence (AI) and Generative AI Services PEAK Matrix® Assessment 2024.
Armed Forces Covenant | 2025
NTT DATA signs the Armed Forces Covenant, reinforcing its commitment to supporting veterans, reservists, and military families while enhancing diversity, equity, and inclusion within the workplace.
Related Insights
Our Expert
Ed Parker
Lead, Public Sector Consulting UK&I
Ed has over 20 years' experience designing, leading and delivering strategic technology-enabled change to central and local government, public sector agencies, health, social care and the private sector.
Contact Ed
How can we help you
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