Experiences | Processes | Outcomes

Take the first step: Why AI?

Renew is about having agility against constant change, being able to flex with your changing operational landscape, every day.


Faster, more efficient 24/7 responses to consumer queries and complaints can reduce friction, lower frustration, and improve customer satisfaction. Intelligent systems that make use of AI and other technologies to varying degrees are essential in helping insurers tackle their customer satisfaction pain points.


RENEW is all having agility in the face of constant change. NTT DATA caught up with leading publication Insurance Times to discuss how we aim to lead with our Japanese heritage of Innovation to improve customer service by wrapping AI around customer service agents to improve services.

Why Renew your business with NTT DATA?

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Working with new people in new ways to seek solutions and innovation that help you get ahead of your competition.

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Working in partnership to flex with your changing operational landscape, every day.

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Breaking The Barriers

We help to renew your thinking, your ways of working, and your industry assumptions

Selected Solutions

Embedded Insurance Solution

Smart insurance distribution with Alondra by NTT DATA, bringing system integration, improved agility and control over distribution, thus providing a greater degree of self-management.

AI-based Document Processing

Unlocking the value in your documents with Dolffia by NTT DATA, by automatically classifying a wide range of document types and extracting the salient information they contain at speed and with high levels of accuracy.

Intelligent automation platform for Insurers

Clonika is a platform that integrates technical capabilities such as RPA, Virtual Assistants, Natural Language Processing Business, Process Management (BPM), with a modular approach to allow End2End transformations to be carried out As a Service, making the solution more flexible when adapting to changes under very competitive cost conditions.

What's your next step?

Insurers seeking their next step on their AI journey can benefit from out complimentary 30-minute ideation workshop, designed to explore potential opportunities.

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