Transform Salesforce with Agentforce
Agentforce is Salesforce's agentic AI platform for customer relationship management (CRM).
Autonomous agents for sales, service and marketing can resolve cases, take action and personalize experiences autonomously, measurably improving productivity and customer satisfaction.
NTT DATA’s full lifecycle services — including use-case design, governed pilots, integration and change management — will help you launch pilots fast and scale outcomes in weeks.
Agentic AI
Reimagine the customer experience with NTT DATA and Salesforce Agentforce
Explore how agentic AI integrates data, automates processes and powers seamless CX. NTT DATA can help your enterprise scale Salesforce Agentforce for faster service, lower costs and personalized engagement across every touchpoint.
Read the perspectiveResources
The rise of agentic AI
This webcast explores how Agentforce fulfills the promise of AI in CRM.
Deal Validator Agent built on Agentforce
See how our Deal Validator Agent and sellers collaborate to automate deal checks, empowering sales teams to reclaim time and focus on closing deals.
New industry-ready service for Salesforce’s Agentforce
NTT DATA boosts Salesforce partnership to help clients navigate agentic transformation.
Enterprise Application Platforms
How to escape the agentic AI pilot trap
See how we’re helping organizations move beyond stalled pilot projects to orchestrated, scalable AI that delivers real business outcomes.
Our impact
reduction in effort for IT service agents
Reduce manual workload and operational costs with AI-powered agents.
faster email marketing automation
Deliver hyperpersonalized campaigns based on deep customer insights.
less lead-creation time
Accelerate pipeline generation with proactive AI agents.
Salesforce consultants and expert delivery
We’re a trusted partner with deep Salesforce and AI expertise.
Case Studies
See how global enterprises are transforming with Agentforce
Data & AI
AI and voice transformation
Damm revolutionized commercial management with intelligent voice agents.
Read the case studyTelco, media and technology
B2B marketing transformation
Vodafone enhanced their marketing ecosystem with Salesforce Data Cloud.
Read the case studyEducation and research
Customer management upgrade
Grupo Anaya improved customer engagement with Salesforce CRM.
Read the case studyIndustry recognition
Salesforce | 2025
Partner Innovation Award - Data Cloud & Agentforce Implementation in Automotive
Salesforce | 2024
Partner Innovation Award – Data Cloud Implementation
NelsonHall | 2024
Leader in Salesforce Services *
Everest Group | 2024
Top 5 Service Provider for Salesforce **
Book a consultation
Discover how Agentforce can transform your Salesforce operations.
* About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the "art of the possible" in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.
** About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content here.