GenAI Value Chain Transformation

We deliver end-to-end GenAI value transformation for our clients using a complete portfolio of tested consulting services. Balancing both risk and reward, our measured approach results in full process redesign, customer relationship enhancement, service hyper-personalization, new value stream creation and empowered workers.

From identifying high-priority and industry-differentiating use cases to visualizing proof-of-concept and prototype applications, developing production roadmaps, and facilitating ongoing management, NTT DATA helps your organization conceive and execute operational and business transformation.

We “walk the talk” to bestow you with the same positive, end-result impact on employee and customer experiences we achieve within our own enterprise. With our cultivated suite of assets and accelerators, we help you innovate and impact front-, mid- and back-office functions as well as the full stack of application and business processes.

For example, NTT DATA has developed a unique open platform that consolidates all our GenAI capabilities into a single, unified workbench, giving our global workforce access to secure, ethical GenAI tailored to the needs of their roles. The cloud-native workbench boosts our global team’s productivity and enhances quality in both our business processes and client deliverables.

The workbench tools aim to cover the needs of all employees and projects.

• Web app: Provides easy access to GenAI tools displaying the most relevant use cases for each employee’s daily activities
• Developer extension: Incorporates GenAI directly into developers’ integrated development environments
• Workplace knowledge: Plug-and-play solution that merges an employee’s own information with the data provided by the company for a more comprehensive work environment
• SDLC suite: AI-powered development suite that covers the entire software development lifecycle
• PM assistance: Expert functional assistant that allows project managers to upload files for employees to use in day-to-day project work
• AI-powered automation builder: Orchestrates flows to build powerful applications with standardized automations and AI-infused capabilities