Business Support Processes | NTT DATA

BPS

Business Support Processes

Revolutionize your operations, simplify your processes, improve efficiency and foster innovation with reliable, integrated solutions from NTT DATA

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Streamline operations with future-ready support

Transform your business support processes with our digital transformation expertise. We blend traditional business process services (BPS) with advanced business process as a service (BPaaS) and cutting-edge technologies to guide your digital transition. We ensure your business not only adapts but excels in a changing environment, collaborating closely with you to deliver exceptional services that emphasize security, privacy, and compliance with regulations across industries.

Our Approach

Revolutionize your traditional business processes by transforming them into sophisticated digital solutions

Digital Transformation

We facilitate your shift from conventional business processes to cutting-edge digital solutions, enhancing both performance and integration.

Scalable BPaaS solutions

Our BPaaS solutions offer adaptable, technology-driven support that evolves with your business requirements.

Technology-driven optimization

Optimize processes and improve decision-making capabilities through AI, automation and data analytics.

Advisory, consulting and strategy

We evaluate the current maturity of your business services and develop customized solutions that accelerate your digital transformation journey.

Our Impact

3K+

specialists and consultants

300+

specialists in analytics

~50%

cost reduction

1.1K+

bots in shared service functions

25+

years in mailroom and digitization

850+

clients with a 42+ NPS

Case Studies

Read how companies in various industries achieved their goals by partnering with NTT DATA

BPS

Ensuring competitiveness by modernizing operations

Blue Cross & Blue Shield of Rhode Island partnered with us to transform CX by consolidating IT and processes.

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BPS

A stronger community; a more stable provider network

The Community Health Plan of Washington (CHPW) worked with us to overhaul their processes.

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Industry recognition

NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation

Everest Group | 2024
Ranked #13 in BPS Top 50

Brandon Hall Group | 2023
Silver award for advancement in business automation

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