The Top Five Retail Banking Use Cases for Traditional and Generative AI

While UK retail banks have known about the potential of AI for years, it has recently shot to the top of most agendas.

But where is it proving most useful?

What are the specific use cases where AI, in both its generative and traditional forms, is making a real difference?

NTT DATA and Google have been a driving force in the development of AI at many top retail banks – download the report and discover use cases that we see as some of the most practical and useful in UK retail banking today.