All Insights

NTT DATA signs a Strategic Collaboration Agreement with AWS to launch MCX for Connect—AI-powered, modular contact center solutions on Amazon Connect

Discover how agentic AI and NTT DATA are transforming contact centers into engines of growth, loyalty and customer satisfaction.

NTT DATA and Desay SV join forces to create an AI-driven software-defined vehicle platform, empowering OEMs with innovation, connectivity, and data control.

Most banking AI pilot projects fail. Learn why flawed infrastructure creates a $100 billion stack gap and why only full-stack agentic AI works.

Intelligent, goal-driven AI agents are transforming business process services with dynamic workflows that can adapt to support business outcomes.

Discover how agentic AI is reshaping autonomous business models and unlocking next-level innovation.

Agentic AI is using autonomous decision-making to transform business processes into intelligent, self-optimizing systems

Balfour Beatty and NTT DATA use GenAI to review 500K+ work orders yearly with 98% accuracy, improving risk management and operational efficiency.

Abhijit Dubey explains why he’s taking on the dual role of CEO and Chief AI Officer to put AI at the heart of NTT DATA’s future.

Learn how AI-ready device management drives resilience, trust and productivity in the hybrid enterprise.

SURA improved CX and streamlined reimbursement processes using GenAI and OCR technology, increasing efficiency and customer retention.

John Lombard, CEO of NTT DATA Asia-Pacific, explains how and why agentic AI is transforming the way we do business.

Learn how conversational AI in manufacturing empowers the workforce to make better-informed decisions in real time.

As AI transforms customer experiences, traditional Net Promoter Score (NPS) metrics fall short in capturing the nuances of intelligent systems.

A guide to transforming strategic vision into measurable results

Agentic AI is a must-have for CIOs, offering unparalleled efficiency and competitive advantages.

Explore the future of business with agentic AI, which is facilitating intelligent, adaptive automation.

Our new managed service combines NTT DATA’s agentic AI solutions and Microsoft’s multiagent workflows.

Our guide examines the critical need for sustainable AI and outlines how to build sustainability metrics into best practices for measurable impact.

To make agentic AI the backbone of your digital transformation, you need a foundation of high-quality, context-rich data.

Join NTT DATA and IDC for an exclusive discussion on how leading organizations are addressing security challenges and innovation in the era of AI.

Explore how secure networking, powered by AIOps and advanced telemetry, is essential for supporting AI workloads and making your network future-ready.

Visionary leaders are implementing agentic AI to boost productivity, streamline processes and deliver personalized customer experiences.

Agentic AI offers business value and poses challenges. This research from Gartner® helps enterprise architects assess agentic AI architectural implications.