All Insights

NTT DATA helps Siemens modernize telephony with Microsoft Teams, ensuring global compliance, seamless communication, and improved productivity.

Capitec partnered with NTT DATA to modernize its contact center using Amazon Connect, boosting reliability, self-service, hybrid work, and customer experiences.

NTT DATA helped Vodafone España enhance its B2B marketing ecosystem with Salesforce, driving data unification and campaign performance.

NTT DATA develops a virtual pavilion to facilitate global access to exhibitions and the work of the United Nations.

Grupo Anaya teamed with NTT DATA to build a Salesforce Data Cloud platform, centralising data and enhancing customer segmentation and personalisation.

SURA improved CX and streamlined reimbursement processes using GenAI and OCR technology, increasing efficiency and customer retention.

As AI transforms customer experiences, traditional Net Promoter Score (NPS) metrics fall short in capturing the nuances of intelligent systems.

Set new standards for employee productivity and customer experience with NTT DATA's Productivity Cockpit.

New technologies are delivering personalized customer journeys at every touchpoint.

Our report explores five technology patterns that will become business realities.

Get the CIO white paper to learn how cloud leaders use AI to drive growth, modernize operations and elevate customer experiences for better business outcomes.

– NTT DATA, a leading IT services provider, today announced the official launch of its NTT DATA Design Network

How COVID-19 democratised data visualisation