NTT DATA UK partners with TMK | NTT DATA

Mon, 16 July 2018

NTT DATA UK partners with TMK to drive more efficient service through robotics

London, 16 July 2018: NTT DATA UK, the trusted global innovator, today announces it has entered into a partnership to provide robotics services to Tokio Marine Kiln (TMK).

NTT DATA UK’s Cargo 10 Virtual Worker is the first of several planned Robotic Process Automation (RPA) initiatives at TMK. The service helps to automate marine transactions to deliver improved operational efficiencies and data quality. The result is faster transactions, fewer errors and the ability to process transactions out of office hours. 

The initiative was led by Darren Sharp, group head of IT at TMK and the technology implementation was undertaken by NTT DATA UK using its robotics-as-a-service BluePrism platform.

Simon Williams, CEO NTT DATA UK, said:

“As RPA technology continues to advance, we are developing more innovative approaches to automation. Insurers are focusing on reducing operating expenses, increasing broker responsiveness and removing repetitive work so business teams can focus on higher value activities. RPA is a core component of any organisation’s digital approach."

Darren Sharp said:

“While originally an experiment initiated by the IT department, TMK is now embracing RPA technology. Following a clear demonstration of the impressive benefits, the business is actively identifying and prioritising further improvement opportunities, with a growing list of processes ripe for automation. The cloud-based service is extremely cost effective, frees us from traditional infrastructure constraints and allows some of the services that IT delivers to scale up as rapidly as the business needs them to.”

Media contacts:

Ben Scull
+44 (0)20 3047 2337


Tokio Marine Kiln
Damian Beeley
Haggie Partners
+44 (0)20 7562 4444

Richard Adams
Haggie Partners
+44 (0)20 7562 4444

NTT DATA (TOKYO: 9613) is a leading consulting and IT services provider and global innovation partner headquartered in Tokyo, with business operations in over 50 countries. Its emphasis is on long-term commitments, combining global reach with local intimacy to provide premier professional services varying from consulting and systems development to outsourcing. RPA is one of our offerings across several sectors. We have developed a London Market automation radar, focusing on automation of Quotes, Risk Placement, Bordereau Processing, Claims Settlement, Sanctions and Regulatory Reporting Processes amongst other processes in the insurance value chain. For more information, visit



About Tokio Marine Kiln

Tokio Marine Kiln is a forward thinking international insurance underwriting and services business. As part of one of the world’s largest insurance groups, Tokio Marine, we empower our people around the world to protect customers against complex and ever-changing risks. We have four underwriting teams focused on: Property & Casualty; Marine, Aviation & Special Risks; Accident & Health; and Reinsurance, which are complemented by a first-class claims team and an expert risk engineering service. Tokio Marine Kiln benefits from Standard & Poor’s ratings of A+ for its Lloyd’s and Company platforms. For more information, visit

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