TOKYO and PLANO, Texas – February 3, 2023 – NTT DATA, a global digital business and IT services leader, has been named a Leader in Everest Group’s Healthcare Provider Digital Services PEAK Matrix Assessment 2023 Report. Everest Group recognized NTT DATA as above average in each of the report’s nine Market Impact and Vision & Capability segments – rating the company highest for delivery footprint and vision and strategy. NTT DATA also earned high marks for market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, and overall vision and capability.
“We’re thrilled to be named a Leader in Everest Group’s Healthcare Provider Digital Services PEAK Matrix 2023 report,” said Kaz Nishihata, Senior Executive Vice President & Representative Director at NTT DATA Corporation. “We believe this recognition by Everest Group validates the success NTT DATA drives for clients, helping them implement technology to reduce operational costs, improve patient and provider experiences, and empower rapid end-to-end automation across the healthcare value chain.”
Healthcare providers across the globe are increasing digital services to help clients adapt to a healthcare ecosystem in need of modernization, which has been further disrupted by COVID-19 and talent shortages. NTT DATA is responding to customers’ digital challenges by cultivating new healthcare-specific partnerships, developing targeted healthcare solutions and industrializing the service delivery mechanisms of the modernized healthcare ecosystem.
“NTT DATA is committed to leading our clients through the disruptions that are sweeping through the healthcare ecosystem today,” said Mary Edwards, President, Healthcare Provider at NTT DATA Services. “Our decades of healthcare industry insights, combined with the investments we’re making in data-driven health, digital core services and healthcare consulting, ensure we are positioned to accelerate every aspect of clients’ healthcare-focused digital transformations and deliver better patient outcomes.”
In the report, Everest Group described NTT DATA’s domain expertise and client management capabilities as key strengths, enabling the company to deliver quick responsiveness on projects. The analyst firm also called out how NTT DATA has developed its mix of onshore and offshore resources and launched a new consulting organization in 2020 that provides healthcare applicability and business value to innovations from across industries, represented by available and emerging technologies.
The Everest Group report noted NTT DATA’s ongoing investments in growing its partner solutions, offerings and pipeline through the development of healthcare-specific partnerships with cloud leaders such as Microsoft, Amazon and IBM. The report also highlighted NTT DATA’s many proprietary solutions that benefit healthcare providers. These include the company’s hospital at home digital system architecture, a consolidated health system calendar, its Advocate AI solution for healthcare data extraction, and its Nucleus for Healthcare platform that enables clients to unlock use cases such as personalized engagement, population health management, and revenue cycle management.
“Enterprises adopted digitization much more widely after the pandemic, bringing into picture new demand themes such as virtual care and hyper-personalization. Digital adoption turned out to be the focal point of healthcare enterprises’ growth, to streamline procedures, realize cost efficiencies, enhance patient engagement, and improve clinical decision-making,” said Chunky Satija, Vice President at Everest Group. “NTT DATA invested significantly in the expansion of its consulting practice, aiming to accelerate digital transformation for healthcare providers. It also made strategic partnerships with hyperscalers such as Microsoft and Amazon to strengthen its digital capabilities. Domain expertise and client management were appreciated by clients, leading to NTT DATA’s positioning as a Leader in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023.”
The Enterprise Healthcare Provider Digital Services PEAK Matrix® Assessment 2023 evaluated 27 leading vendors. It is based on Everest Group’s annual RFI process, which includes interactions with leading healthcare service providers, client reference checks, and an in-depth analysis of the healthcare payer digital services market.
Learn more about NTT DATA’s healthcare offerings.