Workplace Frontier Transformation using Microsoft helps organizations accelerate their Frontier journey from AI experimentation to AI-led, Enterprise-wide transformation across every layer of the business. This includes improving employee experience, reinventing customer experience and business processes, and bending the innovation curve, where Copilot, AI agents, people and processes work together as a contextual Intelligence multiplier to unlock new value and turn ideas into measurable business impact.
From Copilot adoption to AI coworkers to autonomous agent-led workflows, we help business teams identify high-value opportunities, design practical use cases, build repeatable solutions and scale them securely across the enterprise
Our focus is simple: design, build, and scale AI solutions that deliver measurable business value while ensuring trust, governance, and security. Whether the goal is improving productivity, accelerating sales cycles, enhancing employee experience, reducing manual effort or increasing operational efficiency, every initiative is aligned to clear KPIs and business value.
Powered by Microsoft's AI ecosystem including Microsoft 365 Copilot, Copilot Cowork, Agents, Microsoft Fabric, Copilot Studio, Power Platform, Agent 365 and more, our Workplace Frontier Transformation capabilities help organizations prepare for AI, strengthen data readiness, and scale from Copilot to AI agents and custom AI solutions. This creates a secure, governed operating model that enables teams to reimagine work, manage digital workers responsibly, and scale AI with confidence.
Resources
Our impact
Launch Partner of Microsoft Agent 365
We are a strategic launch partner for Microsoft Agent 365
years of trusted partnership
A proven track record and alliance with Microsoft
partner specializations
In Security, Data & AI, Azure and more
Microsoft certified engineers
Ensuring cutting-edge solutions tailored to your needs
Growth Champion
NTT DATA Named Microsoft's 2025 Global System Integrator Growth Champion Partner of the Year
Case studies
Coca-Cola Beverages Africa
What happens when Agentic AI is applied to a real business challenge? For Coca-Cola Beverages Africa, it meant reducing service-desk pressure while improving the support experience for employees.
Read the case studyIndustry recognition
Everest | 2025
We’ve been named a Leader in the Everest Group Microsoft Modern Work Services PEAK Matrix® Assessment 2025
Microsoft | 2025
Global SI Growth Champion Award
Microsoft | 2025
Frontier Partner Award
Idea to impact service lifecycle
Envision, build, run and optimize
Frontier Immersion & Value Discovery
Understand the shift from AI assistants to human-led, agent-enabled operations. Through executive briefings, industry scenarios, and stakeholder workshops, we align priorities and identify high-value opportunities for assessment and transformation.
Frontier Readiness Assessment
Assess your AI maturity with industry benchmarking and receive a comprehensive AI readiness score. We help identify and prioritize high-value business use cases, define key AI scenarios, and build a value realization roadmap with measurable ROI and business outcomes.
Frontier Foundation Accelerator
Establish the foundation for enterprise AI by enabling WorkIQ grounding, data readiness, security controls, sensitivity labeling, and a governance framework for persona-based AI agents — delivering measurable business outcomes for specific business functions.
Frontier Scale Accelerator
Design, build, and deploy AI agents across business functions. Reimagine business processes, integrate enterprise systems, extend Microsoft Copilot with custom agents and plugins and scale your Frontier transformation securely across the enterprise.
Embrace and Lead Frontier
With Embrace and Lead Frontier as a Service, your journey continues with the latest innovations across models, governance and autonomous agents. With CoE, you always stay ahead of the innovation curve. Our champions drive adoption and partner with the business to build custom skills tailored to your unique business needs.
Our Experts
Cory Kramer
Senior Director and Global Head, Microsoft COE for Digital Workplace Services, NTT DATA
Sandeep Kaushik
Senior Director and Strategic Advisor, Microsoft COE for Digital Workplace Services, NTT DATA
Book time with one of our experts
Let’s us talk about how the Microsoft Digital Workplace CoE can help you accelerate your Frontier journey from AI experimentation to AI-led Enterprise-wide transformation across every layer of the business.
