AI centric leadership in managed network services
NTT DATA is proud to be recognized again as a Leader in the 2026 Gartner® Magic Quadrant™ for Managed Network Services. We believe this placement reflects our continued investment, innovation, and dedication to client value.
We are one of 17 global managed network service providers (MNS) recognized in the report, which in our view focuses on key features and support levels for providers’ managed LAN, WAN, and security service delivery to global enterprise customers.
We see managed network services as including externally delivered network operation center (NOC) capabilities as well as end-to-end network and security lifecycle services. Gartner notes that "The managed network services (MNS) market focuses on externally provided network operations center (NOC functionality), as well as relevant network and security life cycle services."
Our extensive network portfolio delivers:
- Platform-led network transformation to reduce complexity and ensure consistent service delivery
- AI-driven operations that provide predictive insights and self-healing capabilities for proactive issue prevention
- Full-stack observability that gives you real-time visibility and analytics for faster resolution and enhanced end-user experiences
Backed by industry-leading first contact resolution (FCR) rates and sophisticated end-to-end security monitoring, we are your partner of choice for future-proofing your network.
Key findings
AI centric
Future-ready managed network services
Responsive
High first contact resolution for service issues
Secure
Sophisticated end to end security monitoring availability
Why NTT DATA
configured items under support
10,000+ network certifications, 4,700+ network engineers in 50+ countries, supporting over 47 technologies, in 14 languages
enterprise networks installed
We have designed, integrated and manage thousands of enterprise networks, supporting millions of users globally
patents registered
We are committed to innovation and invest in developing new technology so that our clients get the best solutions
largest Tier 1
Unmatched global network assets include SD-WAN in 190+ countries, 125,000km undersea cable, 500,000m² data center space
We believe that being recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Managed Network Services reflects our continued focus on AI centric innovation, service quality and security led delivery. We remain committed to helping enterprises operate resilient, future ready networks that support long term business outcomes.”
Business outcomes enabled by AI centric networking
Operational resilience
High first contact resolution improves service responsiveness.
Risk reduction
Advanced security monitoring supports proactive operations.
Global scalability
Globally delivered services support enterprise networks.
Insights from our experts
Enterprise Networking
Beyond connectivity: Chart a course for your future-ready network
We present a practical approach to moving beyond basic connectivity and building a scalable, secure and high-performing network.
Network of the future
Get an overview of insights, industry trends and useful steps to modernizing infrastructure and building a scalable foundation to support AI-driven innovation.
AI
When networks start thinking for themselves: The rise of agentic AI
See how agentic AI is transforming networks into intelligent, autonomous systems that can detect issues, adapt in real time, and optimize performance, security and operations.
Pioneering the network of the future
NTT DATA and Cisco combine advanced technology and services to help organizations modernize infrastructure and drive business outcomes.
Get your copy of the report
Access the 2026 Gartner® Magic Quadrant™ for Managed Network Services
* Source: Gartner®, Magic Quadrant for Managed Network Services, Karen Brown, Jon Dressel, 13 April 2026.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.