Intelligent Banking in the Age of AI | NTT DATA

Whitepaper - Mon, 10 February 2025

Intelligent Banking in the Age of AI

Discover how Generative AI is shaping the future of Payments, Wealth Management and Fraud Prevention.

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Unlock the Future of Banking with Generative AI

The banking industry stands on the precipice of a huge technological transformation, one that will redefine how financial institutions operate and engage with customers. Generative AI is not just the next innovation – it's a game-changer that embeds intelligence and automation at every level, from core banking systems to customer-facing tools.

Discover how Generative AI is reshaping payments, wealth management, and fraud prevention to deliver unprecedented value and efficiency in our latest whitepaper: Intelligent Banking in the Age of AI.


Comprehensive Insights from Industry Leaders

Our extensive research includes thoughts from 810 senior technology decision-makers at global banks, and spans 13 countries. The insights gathered reveal that 96% of banks see the push for AI integration coming directly from their C-suite. With a 58% adoption rate as of 2024, up from 45% the previous year, the momentum for generative AI adoption is undeniable. This study uncovers the challenges, opportunities, and strategies that are shaping this revolution, offering you actionable insights backed by robust data.

This whitepaper dives deep into the practical applications of generative AI across three specific areas of the banking industry: Payments, Wealth Management, and Fraud Prevention.

Key findings from the report show:

  • In payments, AI is streamlining processes, enhancing customer experiences, and enabling innovative fraud detection measures.
  • In wealth management, advisors are being empowered to deliver hyper-personalised insights, reduce administrative burdens, and focus on deepening client relationships.
  • In fraud prevention, generative AI is a critical tool in preventing increasingly sophisticated threats, providing real-time monitoring and predictive capabilities.

Prepare for the Future: Your Strategic Guide to AI Integration

Beyond understanding the state of the industry, this whitepaper underlines how the integration of generative AI goes beyond technology, requiring a cultural shift and operational innovation. This whitepaper will guide you on how to implement a phased approach to Generative AI adoption, sharing insights into collaborative AI-human workflows and recommendations for navigating regulatory complexities. Whether you’re leading strategy or overseeing implementation, this resource provides the tools you need to harness the power of AI while maintaining trust and compliance, and without stifling innovation.

Download Intelligent Banking in the Age of AI now to discover how generative AI can drive success in an increasingly data-driven and customer-centric world. Don’t just adapt to change – lead it.

Intelligent Banking in the age of AI

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Intelligent Banking in the Age of AI

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