Working with the right CX partner can unlock the full potential of Amazon Connect and transform your contact center into a customer-service powerhouse.
Capitec partnered with NTT DATA to modernize its contact center using Amazon Connect, boosting reliability, self-service, hybrid work, and customer experiences.
In partnership with NTT DATA, Medix migrated its core SAP ECC to AWS, gaining flexibility to scale quickly, add sites efficiently, and manage regions centrally.