Delivering innovation to Telecoms Operators and Field Operations around the world
We partner with organisations around the world, like you, helping you to improve your customer experience, optimise your network assets and improve your field operations with cutting-edge innovation.
We use cutting-edge technology to:
Improve the efficiency of your field force When problems crop up out in the field faults can be fixed faster as an engineer can now call remote experts for help. This reduces the cost of field operations and allows skilled resources to be deployed to give the best Return on Investment (ROI)
Automate the process of keeping track of the condition of your network assets Traditionally expensive, this process can now be automated allowing you to keep track of the condition of your network assets in real time, using artificial intelligence, so you know the condition of your network.
Improve your customer service by giving them instant access to easy instructions
Using augmented reality, it intuitively understands where a customer is in the installation process and can guide them using a step by step guide.
Improve technical training using Virtual Reality Training is expensive and often involves taking people away from their day jobs. Learning can now be done remotely using Virtual Reality, so learning can be done together over vast distances bringing teams together improving the quality of your workforce.
View the video below to see how this technology can be deployed today to drive real benefits. It shows how a range of technologies including artificial intelligence, augmented and virtual reality, as well as object, recognition, can be deployed to fix real-life problems.
If you would like to know more about how NTT DATA could improve your field operations or how these technologies could help you please contact us
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